Emilie Barta – Trade Show Presentation Specialist / Professional Trade Show Presenter – creating a clear, concise and consistent message to attract, engage, and interact with your audience

Emilie Barta – Trade Show Presentation Specialist / Professional Trade Show Presenter – creating a clear, concise and consistent message to attract, engage, and interact with your audience

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7 Traits Every Trade Show / Meeting / Event Planner Must Have

Posted in Trade Show Planning for Associations and Organizers by Emilie Barta
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You are currently browsing comments. If you would like to return to the full story, you can read the full entry here: “7 Traits Every Trade Show / Meeting / Event Planner Must Have”.

Tagged as: Bopp Chapel, Customer Service, Emilie Barta, Event Planning, Events, Funeral, Funeral Director, Meetings, Scott Humes, Trade Show, Tradeshow
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  • 7 Traits Every Trade Show / Meeting / Event Planner Must Have « Expopedia says:
    March 30, 2010 at 3:37 am

    [...] March 29, 2010 I have been in the event industry for 12 years, yet never realized that having to plan a funeral would be the most important event in which I have participated. My grandpa passed away unexpectedly last week, and my grandma, parents, and I were blesse … Continue reading … [...]

Comments
  • Jenise Fryatt:

    Wonderful post, Emilie. Thank you so much for taking the time to share these very useful insights. We should never forget that the most important part of meeting the needs of any client has to do with how we relate to them on a human level. You’ve done an excellent job of explaining how Scott did that for your family at a very difficult time.

    [Reply]

    Emilie Barta Reply:
    March 30th, 2010 at 10:10 pm

    Thank you for your comment and compliment, Jenise. You are absolutely correct that as event professionals we must relate to our clients on a human level. Working with Scott was a great reminder of this!

    [Reply]

    Reply March 29, 2010 at 11:38 am
  • MW Savant:

    Thank you so much, Ms. Barta, for a touching and informative post.

    Having lost my Grandfather, and being in the event profession, it fell to me to design the event and details. It was a job I took gladly, as it allowed me to assure that his ‘home going’ would be up to his standards, and to mine.

    Even while fulfilling the role of ‘event professional’, participant, comforter and family representative, I wouldn’t have done it any other way. It worked for me, and, frankly, gave me a job to do, which distracted me, somewhat, from my grieving process. There was ‘work’ to be done.

    I am so thrilled, however, that you found an ‘angel’ to assure that you and your family were well cared for at such a terrible time of challenge.

    I thank you again for your insight. You mentioned points of great importance which I have implemented during and since my Grandfather’s death. It is those keys which allow us to create and manage funereal events for our clients which provide them with similar comforts.

    Best to you and to your family.

    MW Savant

    [Reply]

    Emilie Barta Reply:
    March 30th, 2010 at 10:04 pm

    Thank you so much for your touching portrayal of your grieving process at the time of your grandfather’s passing…it sounds like both of us used the work that we love to do to help us cope with our grief.

    [Reply]

    Reply March 29, 2010 at 12:28 pm
  • Heidi Thorne:

    Emilie, I am so sorry to hear about your grandpa. I know this was quite sudden. Surprised you had time to put these thoughts together, but glad you did. Our thoughts are with you!

    I don’t think we realize how many jobs are really “event planning.” Funerals, car repairs, or lunch at your favorite restaurant. If everyone could take the same attitude as your funeral director, I think we’d have a lot more satisfied customers.

    Take care!

    [Reply]

    Emilie Barta Reply:
    March 30th, 2010 at 9:26 pm

    Thank you for your comment and your sympathy, Heidi. When the shock and numbness of what happened wore off, I needed something to keep my mind occupied…helping to plan Papa’s funeral, supporting my mom, and keeping Gang-Gang calm and safe helped me cope with this tragedy.

    You bring up a great point…so many jobs incorporate event planning into their daily activities, and I only hope that these individuals take the time and attention that Scott took with my family. Wouldn’t it be great for everyone to always be a satisfied customer?!?!

    [Reply]

    Reply March 29, 2010 at 2:12 pm
  • Irma Adams, CMP:

    You’re right, these 7 traits can carry over in ALL that we do. Great article for all who can relate.

    [Reply]

    Emilie Barta Reply:
    March 30th, 2010 at 8:53 pm

    Thank you for your comment and compliment, Irma!

    [Reply]

    Reply March 29, 2010 at 2:42 pm
  • debra roth:

    Hi Emilie, I am sorry to hear about your Papa. You have turned your sorrow into an excellent description of what your experience being a client is like. You and your family were very lucky to be in good hands with a great events professional.

    [Reply]

    Emilie Barta Reply:
    March 30th, 2010 at 8:53 pm

    Thank you for your comment and your condolences, Debra…it was quite the experience being on the opposite side of the table as I normally am. My family was very blessed to work with such a wonderful event professional, and I only hope that my clients feel the way about me that I feel about Scott!

    [Reply]

    Reply March 30, 2010 at 12:05 am
  • Nicole Kamens:

    Dear Emilie,
    I’m sorry for your loss. I lost my “Pa” (father) 2 years ago in July…and I too had to plan his funeral with my brother and mother in tow. I’m sorry to say that I had the exact opposite experience with our funeral planner than you did with yours.

    When my Dad died my aunt advised me that during this process to channel my “dark humor” – something my brother and I are fairly good at – Mom, not so much. So imagine when we were ushered into the “conference room” and the receptionist tilted a chair against the table as we were sitting down, announcing that this was where Don sits. We knew right then that we’d better muster that dark humor or we were sunk.

    Don was more interested in driving the train than the feelings of myself, my brother and my mother. It was a traditional Jewish funeral which meant certain laws and traditions had to be abided by – we bury our dead within 24-48 hours of passing, never on a Friday evening or a Saturday. There is a ritual called “Tehara” that must be performed. Don was inflexible and argumentative, especially when it came down to the traditional Jewish laws and traditions that were so important to my mother. He was unfriendly and unkind in the most insidious way – with a sacharrine coating. Traditionally Jews are buried in a plain pine box – something he talked my mother out of using a “shock” method – showing her the most expensive caskets first and when my brother mentioned this particular tradition is flamboyantly flipped to the back page, showcasing not so pretty but traditional and plain pine boxes setting my mother off into an emotional tailspin.

    Although this seems like I am angry I truly am not, I am laughing at the whole situation, even now. Brother and I have coined a term “pulling a Don” when we deal with certain difficult people. I know my Dad was doubled over in laughter – this kind of humor was just up his alley.

    Thank you for sharing your experiences and how it applies in the event industry – in any service industry as a matter of fact. And thank you for letting me tell my Don story – every now and again I need a good chuckle.

    [Reply]

    Emilie Barta Reply:
    April 7th, 2010 at 10:38 am

    I am so sorry to hear that you had such a horrible experience, Nicole. It makes me that much more appreciative of the positive experience that my family and I had. I sincerely hope that you and your brother do not run into many people who “pull a Don,” but know that when you do, Pa is laughing along with you!

    Thank you for sharing your story…I am so happy that you had a good chuckle in doing so!!

    [Reply]

    Reply March 31, 2010 at 12:31 pm
  • Candy Hensley:

    Thank you so much for the article. I am in charge of a Conference and Trade Show every year. Your article has really helped me. Thank You! Candy

    [Reply]

    Emilie Barta Reply:
    April 7th, 2010 at 10:33 am

    I am so happy to have helped, Candy…thank you so much for the comment!

    [Reply]

    Reply April 7, 2010 at 9:06 am
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